COOKIE POLICY
Last Updated: May 2024
INFORMATION ABOUT OUR USE OF COOKIES
The HURR website https://www.hurrcollective.com and associated mobile application (the "Site") uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site. We do this by analysing how easy it is to use the Site, by identifying potential bottlenecks in the experience and monitoring performance so that your usage of the Site goes largely uninterrupted.
A cookie is a small file comprised of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the Site. They include, for example, cookies that enable you to log into secure areas of the Site, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the below table:
Cookie Type |
Supplier |
Purpose |
More information |
Strictly necessary cookies |
HURR |
This cookie enables us to remember users that are logged into our website and keep them logged in for a convenient user experience. |
N/A |
Strictly necessary cookies |
Stripe |
Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers. |
You can read more about Stripe's cookies here. |
Strictly necessary cookies |
ReCAPTCHA |
This cookie helps protect the Site from fraud and allows users to login. |
You can find out more about ReCAPTCHA here. |
Targeting & Analytical/performance Cookies |
Klaviyo |
Klaviyo uses cookies as a part of our web tracking model to gather information to improve conversion rates and email performance. |
You can find out more about Klaviyo here. |
Targeting & Analytical/performance Cookies |
DIXA |
Anonymous visitor identifier cookies and unique browser session cookies enable DIXA to track guests and users across our website. |
You can read more about DIXA’s cookies here. |
Analytical/ performance Cookies |
Google Analytics |
This cookie enables us to: (a) Estimate our audience size and usage pattern. (b) Understand how visitors navigate to and through the Site. (c) Track the effectiveness of digital marketing campaigns. (d) Recognise you when you return to our site. |
You can find out more about Google Analytics here. |
Analytical/performance Cookies |
Heap Analytics |
Heap uses cookies to track how users interact with our website to provide statistical insights and user flows. |
You can read more about Heap's cookies here. |
Analytical/performance Cookies |
Hotjar |
This cookie is set when the customer first lands on a page with the Hotjar script. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. |
You can read more about Hotjar’s cookies here. |
Analytical/performance Cookies |
Cloudflare |
This cookie is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. |
You can read more about Cloudflare’s cookies here. |
Targeting Cookies |
Google Adwords Conversion Tracking |
This cookie helps us deliver targeted online adverts based on past visits to the Site. |
These cookies expire within 30 days and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice and Google Privacy Policy for more information. |
Targeting Cookies |
Google Adwords Remarketing |
This cookie helps us deliver targeted online adverts based on past visits to the Site. |
Please refer to the Google Advertising Privacy Notice for more information about the ability to opt out and Google Privacy Policy. |
Targeting Cookies |
Facebook Advertising |
This cookie helps us deliver targeted online adverts based on visits to the Site. |
Please refer to the Facebook Cookie Policy for more information. |
Except for strictly necessary cookies, all cookies will expire after a certain period. You can see these periods by browsing our cookie preference centre available in the footer of the website.
MANAGING COOKIES
The most popular web browsers all allow you to manage cookies. You can choose to accept or reject all cookies, or just specific types of cookies.
However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our Site.
The following links provide information on how to modify the cookies settings on some popular browsers:
Please note that we do not currently respond to Do Not Track (DNT) signals.
You can also visit the About Cookies, for more information about cookies and how to manage them.
THIRD PARTY COOKIES
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
- DIXA
- Klaviyo
- Cloudflare
- Heap
- Hotjar
- Stripe
To deactivate the use of third-party advertising cookies, you may use our cookie consent management solution accessible from the footer of our Site.
If you would like more information about these third-party cookies, it is available from YourOnlineChoices.uk.
Note that when third parties are collecting information about you, these third parties are acting as controllers in their own right (i.e. they are not acting on our behalf).
EMBEDDED CONTENT
Sometimes, we embed images or videos from sites such as YouTube. As a result, when you visit a page featuring such content, you may be presented with cookies from these websites. We do not control these cookies and cannot prevent these sites or domains from collecting information on your use of this content.
You should check the relevant third-party website for more information about them and how to opt out. They may still gather usage information about you (e.g. number of views, plays, loads etc.) and may also be able to work out who you are even if you are not logged into their services.
Read more about YouTube's privacy policy for embedded content.
SOCIAL NETWORKING AND SHARING TOOLS
On some pages, we also feature embedded 'Share' buttons or widgets that enable you to share content with friends through a number of popular social networking sites (e.g. X (formerly Twitter); Facebook; Instagram, etc.).
These sites may set cookies which can identify you as an individual when you are also logged in to their services and even when you are not logged in to their service. This means they may be collecting information about what you are doing all around the internet, including on the Site. We do not control these cookies and you should check the relevant third-party site to see how your information is used and how to opt out.
CHANGES TO THIS COOKIE POLICY
We will review, and where necessary update, this policy. If we have your email address, we may also email you with information on those changes. If we need to, we will also ask you to confirm that you are happy with those changes.
COOKIE CONSENT MECHANISM